Network Engineer - Tier I and II

Consultancy company is looking for two Netwoork Engineers to start asap on remote and then work in Monterrey, México.


Experiencia Requerida:

Tier II Job Spec:
Handle customer tickets (interrupt) and auto-generated tickets (incident).
Execute low to medium complexity projects and changes in Corp Network.
Handle the business escalation process within SLOs.
Handle escalations from Junior NOC (Tier I).
Follow the approved MoP for all troubleshooting and when executing any changes in the network.
Provide primary on call support.
Document incident report, postmortem and lessons learned.
Experience with routing and switching technologies and protocols including TCP/IP, IPv6,
BGP and OSPF
Knowledge in Firewalling concepts
Expert knowledge in IPv4 addressing & subnetting.
Experience with Enterprise and Service Provider network hardware platforms and architectures,
Experience working with Service Provider Teams for faults with WAN Circuits

Credentials and Experience
Industry standard certifications preferred (CCNA, CCNP, JNCIA, JNCIP, JNCIS).
2-5 Years experience in Network Operations teams.

Knowledge, Skills, Abilities
Good oral and written communication skills, ability to articulate network issues.
Strong LAN & WAN troubleshooting skills.
Juniper & Cisco hardware experience.
Knowledge of TCP/IP fundamentals and commonly-used network protocols (MPLS, IPv6, OSPF, BGP).
IPSec VPN & GRE tunneling.

Knowledge of network standards and practices.
Experience in dealing with users.
Strong knowledge of network troubleshooting tools, and monitoring platforms.
Maintain a high sense of urgency while staying cool under pressure.
Team-oriented, quick learner and adapt to changes.


Responsabilidades:

Tier I Job Spec

Network Engineer - Tier I Monitoring Services:

Monitor and acknowledge the CU generated tickets (incidents) within the Service Level Objectives (“SLOs”). stomer (interrupt) and auto.

Handle and drive low complexity customer tickets to resolution.

Follow the approved methods of procedure (“MoP”) for all troubleshooting and when executing any changes in the network.

Execute low complexity projects and changes in Corp network.

Create vendor and service provider fault cases and regularly update the ticket owner of the progress.

Knowledge of IPv4/IPv6 Addressing, VLAN Configuration, Routing Protocols such as Static/RIP/OSPF/EIGRP/BGP

Experience working with Service Provider Teams for faults with WAN Circuits

2-5 Years experience in Network Operations teams.



Credentials and Experience

Industry standard certifications preferred (CCNA, CCNP, JNCIA, JNCIP, JNCIS).

2-5 Years experience in Network Operations teams.


Knowledge, Skills, Abilities

Good oral and written communication skills, ability to articulate network issues.

Strong LAN & WAN troubleshooting skills.

Juniper & Cisco hardware experience.

Knowledge of TCP/IP fundamentals and commonly-used network protocols (MPLS, IPv6, OSPF, BGP).

IPSec VPN & GRE tunneling.

Knowledge of network standards and practices.

Experience in dealing with users.

Strong knowledge of network troubleshooting tools, and monitoring platforms.

Maintain a high sense of urgency while staying cool under pressure.

Team-oriented, quick learner and adapt to changes.


Esquema de Contratación:

Permanente


Fecha de Inicio:

Cuanto antes


Horario:

9 a 6


Proceso de Selección:

3 entrevistas


Beneficios:

Superiores a los de la ley


Número de Vacantes:

2


Ciudad:

Monterrey


País:

México


Registro